The following is our billing policy:


  • Subscription Billing - subscriptions to services purchased from tecprez.com are billed monthly on the date they were purchased.  In most cases, these services are automatically debited from credit card or PayPal accounts. 

  • One-time fees - For certain services, such as Web Administration and Web Design, tecprez.com charges a one-time setup fee, or in the case of design, a one-time design fee.  These services are billed separately from subscription services and are only charged once.  Unless prior arrangements are made with tecprez.com, they are not billed in installments.

  • Non-Payment - Services will be terminated for nonpayment after a period of ten days.  If services are paid for and reactivated after cancellation, a reinstatement fee may apply, based on the circumstances of the non-payment. 


The following is our policy for refunds and/or cancellation of services:


  • Cancellation of services - To cancel any service(s) purchased from tecprez.com, an e-mail should be sent to the webmaster (or contact via telephone).  If a subscription to ongoing service is being cancelled, the cancellation will take effect on the next billing date and no more fees shall be charged for said services.  Said purchased services will continue until that date as usual.  E-mail will be available for retrieval until the cancellation date, but thereafter will be purged from our servers.

  • Refunds for services

    • subscription services are not refundable, nor prorated.  The fee for a subscription is for one month or any part thereof. 

    • Setup and design fees are refundable only if said work was not performed (i.e. website was never put active or design was not completed).  In the case of design fees, said fees are also refundable if work is not done to customer satisfaction.  However, all designs rendered in this situation become sole property of tecprez.com.

    • Domain registrations are non-refundable.  Tecprez.com is a reseller of domain registrations and is not a direct registrar to ICANN. 

 

 

 

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